Tech support
System status
Check here first if something isn’t loading. If we know about a problem, you’ll see it below.
This page shows the live status of UCT Online High School’s online systems: the Online Campus, the Learner and Guardian Portals, the UCT Free Curriculum, card payments and our phone lines. It also lists any open incidents. If something isn’t working and it isn’t listed here, please email Tech Support.
Current status
Checking our systems…
Systems
- Online CampusChecking…
- Learner PortalChecking…
- Guardian PortalChecking…
- UCT Free CurriculumChecking…
- Card paymentsChecking…
- Phone lines (inbound)Checking…
- Phone lines (outbound)Checking…
Open incidents
Checking for open incidents…
Still having trouble?
If your problem isn’t listed above, tell our Tech Support team what’s happening, which device and browser you’re using, and a screenshot if you can.
techsupport@uctohs.valentureonline.com
Not a tech issue?
Enrolled learners and guardians can reach their Support Advisor by email or WhatsApp through the portal, Monday to Friday, 8:00 to 17:00 (SAST).
Log in to the portalThinking of enrolling?
Our Admissions team can answer questions about our programmes, fees and how to apply.
Contact Admissions